Tim Hortons - Markham

Staffs like chatting in a group more than serving the customers. Garbage is overflowing, I tell one staff, but she ignored.

This particular drive-through and In store are so slow so unorganized, and makes many many many many many mistakes on orders.

Today I came in to get a coffee donut. I saw one of the staff very rude to a customer. The person was trying to redeem an order, there was this Asian lady staff so impatient with him. He was trying to get help using the app, the lady said she didnt know how to use it. We said you work there. Anyway she was so rude that I left the place and went to the major mac one. It was not the first time she was rude. Please train the staff serve customer nicely.

I ordered chocolate chip muffins and they sent me something else..this is so not done...

Second experience of having Tim Hortons while in Canada and can say it did not disappoint. I don’t usually drink coffee but I had the French vanilla latte and it was delicious. It had a taste of coffee but was sweet and tasty. Also had the new pumpkin spiced ice cap which was also very tasty and refreshing on a warm day. I had the roast beef and onion craveable two days in a row and it was the same high quality both times. We did get some donuts which were very light but too sweet and not the best. Would not recommend the donut but the drinks make up for it.