Tim Hortons - Markham

While I was about to place my order, a woman cut in front of me, claiming her drive-thru order was incorrect, and the staff seemed unsure of how to handle the s... read more While I was about to place my order, a woman cut in front of me, claiming her drive-thru order was incorrect, and the staff seemed unsure of how to handle the situation. After waiting an additional minute, I addressed both the staff and the woman, letting them know that I was in the middle of placing my order and that it was discourteous for her to interrupt. Eventually, the staff took my order, but when I tried to redeem my points, she charged my card instead. Overall, it was a disappointing experience.

I was served the wrong coffee in the morning, and they refused to replace it during lunch. They made a mistake, and I ended up paying twice. I won't be going ba... read more I was served the wrong coffee in the morning, and they refused to replace it during lunch. They made a mistake, and I ended up paying twice. I won't be going back—terrible service!

The staff made a great effort to assist me in learning how to use the Tim Hortons app, which I had just downloaded. They took the time to guide me slowly throug... read more The staff made a great effort to assist me in learning how to use the Tim Hortons app, which I had just downloaded. They took the time to guide me slowly through all its functions and details, ensuring I understood everything.

This is the worst Tim Hortons, I have ever been read more This is the worst Tim Hortons, I have ever been

Poor service, always made mistakes for the order, gave wrong price, definitely need some management change at this read more Poor service, always made mistakes for the order, gave wrong price, definitely need some management change at this