Tim Hortons - Markham
Tim Hortons
Description
This Tim Hortons location offers a mixed experience. While some patrons praise the cleanliness, friendly staff, and fresh menu items like coffee, donuts, and soups, others report significant issues with order accuracy, slow service, and unprofessional behavior from management. Several customers were frustrated by incorrect orders, unfulfilled online requests, and poor communication, leading to wasted time and dissatisfaction. The quality and speed that some enjoy are unfortunately offset by recurring service problems, suggesting inconsistent management and staff performance. Visitors may find a pleasant visit, but preparation for potential delays or errors is advised.
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Feedback
I recently visited this Tim Hortons location, and I had a disappointing experience. My coffee was prepared incorrectly, and when I kindly asked for it to be fixed, one of the workers responded in a rather unfriendly manner. Instead of handling the situation professionally, she rolled her eyes at me, which I found quite unprofessional and off-putting. I'd recommend avoiding this place if you can.
Good drive thru service. The line was long but moved very fast and we got our food fresh and in time.
I placed an online order for a limited triple berry tea, but after driving 15 minutes to the restaurant, they informed me that they couldn't make it. If you can't fulfill the order, why accept it in the first place? This was a waste of both my time and gas.
Wow! Best service ever! Restaurant are very clean! Staff are friendly and helpful. All product and service are always at the top. Kudos to the owner and management.
Best tim Hortons! Been around but this Tims excellent in service and fast drive thru! Always fresh coffee and donuts! Lunch and soup are amazingly fresh! Team are excellent and always happy.
