McDonald's - Markham

#26 - Fast Food - Markham, Burgers, Ice Cream
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McDonald's

McDonald's
3.3 / 5 (1048 reviews)

Description

A recent visit to a local McDonald's revealed a spectrum of experiences. Many patrons faced frustrating service issues, including long wait times, incorrect orders, and missing items. Complaints about dirty floors and lack of napkins highlighted a need for improved cleanliness and attention to detail. However, amidst these challenges, one employee, Geela, stood out for her exceptional customer service, receiving accolades for her warm demeanor and extensive menu knowledge. While the restaurant certainly has potential, the inconsistency in service leaves diners hoping for a more reliable experience on their next visit.

Last update: 17.01.2026 from: Caroline

Feedback

★ 3.3 / 5 from 1048 reviews
kar-kar
31.12.2023

I got sick after eating the vanilla ice cream cone at this store

karm-li
31.12.2023

Ordered a happy meal ... waited for a long time.. and at the end, I didn't even have everything I need.. missing the yogurt and the chocolate milk for my toddler.. floors were dirty and sticky

devin-bandara
31.12.2023

The restaurant's cleanliness was appalling during my visit. I arrived around midday, and the garbage bins were overflowing with trash, while spills were scattered everywhere. I only ordered a large coffee and noticed a short elderly woman cleaning the coffee counter with a bleach solution. Shockingly, she then used the same gloves to scoop ice from the tray for someone's iced coffee. When I brought this to her attention, she dismissed my concerns with an attitude, claiming to have worked there for over ten years. I even spoke to the supervisor, but no action was taken, and the employee was allowed to continue her actions without consequence. I won’t be returning to this location. Even associates from Walmart described this McDonald's as the worst-managed in the area and instantly recognized the situation I encountered, confirming they had similar concerns about the same employee's food safety practices. My only regret is not taking pictures to support this review. Dietary restrictions: Consider this a warning if you value food safety with your morning coffee.

caroline
30.05.2024

Ordered 2 hotcakes happy meals and didn't receive any syrup or drinks. Didn't find out until I got home. Food: 1 Service: 1 Atmosphere: 1

matthew
30.05.2024

Yum yum tasty with coraddo Service: Dine in Meal type: Brunch Price per person: CA$1–10 Food: 5 Service: 5 Atmosphere: 5

FAQ

The diner is accessible and can therefore also be used with a wheelchair or physical disabilities.

More information

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