Arby's - Marion
Arby's
Description
At a recent visit to a local Arby's, patrons experienced a mix of outstanding service and disappointing food quality. While some highlighted the exceptional friendliness and efficiency of the staff, others faced order inaccuracies and long wait times. Many diners found specific menu items, such as the brat beef gyro, lacking compared to their expectations. Despite rising prices, several customers praised the freshness of the fries and the deliciousness of classic offerings like the Chicken Tenders and French Dip. Overall, while the restaurant boasts a welcoming atmosphere and excellent service, it may need to address food consistency to enhance customer satisfaction.
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I had the worst experience at an Arby's. I decided to go inside since the drive-thru was so slow, and that turned out to be a mistake. I waited 20 minutes for my food while cars were being served. When I finally received my order, it wasn't even complete. The quality of the food was also disappointing. Unfortunately, we were in a hurry, so there was no time to return and get a refund. I'm really let down by this Arby's because I usually enjoy their food.
I ordered the new Diablo chicken along with a roast beef Diablo meal that came with loaded fries. I also got a brisket sandwich, a rib sandwich, and a few other items. However, when I went to pick up my order at the window, the loaded fries were missing. I checked the brisket sandwich because it didn't seem right, and it only had two slices of meat. I asked the worker about it, and she informed me that that's all I get. Paying $7 for a sandwich with just two slices of meat and some BBQ sauce feels expensive. When I inquired about the loaded fries, she told me they don't come with the meal. Overall, I wouldn't recommend this place; it's disappointing to see so many fast food restaurants heading in this direction.
I just came from the Arby's drive-thru and, unfortunately, I have to say I'm really disappointed. I eat here often, but I'm growing increasingly frustrated with the rude staff and the fact that they seem to be out of items every time I visit. Additionally, my orders are often incomplete—there's always something missing or incorrect. I also end up waiting for something each time; the last visit it was fries, and this time it was chicken. It would be great to see a new Arby's location open up nearby! This will be my last visit to this particular store; the service is just ridiculous!
The restaurant needs more staff, as they could work more efficiently. It's also important to have hot, fresh food available.
I hadn't been to an Arby's in about a year until I visited this location. Overall, it was a decent meal for a fast food joint. The food was hot and served quickly. However, I still believe the prices are somewhat high for fast food. That said, they do offer good value with a hearty, meaty sandwich.
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