Wingstop - Marietta
Wingstop
Description
Wing Stop at 51 Cobb Parkway SE offers a mixed experience marked by inconsistent food quality and customer service. While some patrons praise employees like Precious for their kindness and efficiency, many criticize poor hygiene, unpleasant odors, and undercooked or stale food. Customer interactions often feel unprofessional, with reports of rude or disinterested staff, confrontational management, and questionable refund practices. Despite moments of impressive multitasking by employees during busy times, issues like incorrect orders, lack of seasoning, and uncomfortable encounters overshadow the overall visit. Improvements in cleanliness, staff training, and management responsiveness are essential for this location to regain customer trust.
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Feedback
Food is always hot and fresh, employees are the best!! love it here. Food: 5 Service: 5 Atmosphere: 5
Wingstop wings are bigger then American Deli but what makes them different is that American Deli fry their wings to PERFECTION!!! Even after telling Wingstop well done my wings were still soft and not crispy and fried longer. Very disappointing, this is my 2nd time trying them and it will not be a 3rd. Flavor was awesome I got mild and garlic parm, the ranch is the BEST but they not frying them wings long enough! Customer service is awesome to, I'll still stop by and buy ranch. Food: 3 Service: 5 Atmosphere: 4
Wow… I didn’t want to get wings from this place for years based on the reviews. We did Uber Eats tonight from here and I was amazed! These were some of the best wings I’ve ever had and they were delivered very hot!
This is ridiculous I ordered a whole meal with cajun fried corn the corn was so disgusting looking it was old and very dried out you can tell it was over cook hours before being included in my order and there wasn't any cajun seasoning on the corn Wing stopshould be ashamed to think its ok to serve customers food that looks like its 3 days old lucky I wasn't in the restaurant I'llnever go there again and they short me on my 8 piece boneless wings to.
I would give zero stars if i could. This wing stop takes online pickup orders, but when you show up to pick up your food; they?ll likely be closed and you?ll be out of the money you spent on their expensive wings. My mother and i visited thislocation on 7/1/2022, and they accepted our order and payment, but the location was closed and all of the lights were off whenwe went to get our food. Other customers also arrived at this location at the same time as us to the same disappointment. Wecontacted another location in search of answers, and when the employees contacted their district manager (was told his name isCharles) he did not answer, and we gave our information and were told ?i hope he gets back to you.? We also contacted corporateand have not heard anything due to it being the weekend, but our order was over $50, and we never received a single item.
