Studio Movie Grill (marietta)

I was there for a special event and I was expecting an amazing experience based on the pictures. Upon arrival we were greeted and went to the bar until the show started. On my husband's second attempt to get a glass of wine, one of the bartenders keptlooking at him and refused to take his order. Eventually an older lady took care it. We were given two different theater numbersand when we got to the correct one we were told to go back to the bar because they were still cleaning. When we finally made itto our seats, there was almost an hour wait due to technical difficulties. I understand that can happen but that's a long time.When the runner took our order, he got mines completed wrong, but I dealt with it because I don't think complaining would'vematter given it was a free event I attended. The major issue was that the food was cold-not even a little warm. For the companyto spend so much money on an event at this theater,and for it to look so fancy, you'd think the service and dining experiencewould be above average. The only good thing besides it being a free event was the reclining chairs made it a comfortableexperience while watching the movie.

I went to see the new Thor movie. I wouldn?t recommend to come when they?re busy because the service will fall flat, but I started going when they aren?t busy, and it?s far more enjoyable. The food portions are a little small for the price, andtickets are expensive, but it?s a nice treat for yourself.

Tonight is the last night I?ll be coming to this theater. The service is consistently trash. I either never get my food/drinks or help, get it extremely late, or some other issue. I come here VERY often, but it?s always something. I never complain. Aweek or so ago I came here and ordered food and a drink before the movie started, at around 8:50 pm. 40 minutes later, no foodor drink so I asked about it and they told me the kitchen was closed. How, if I ordered food and never got it? Also 50% of thetime the theaters are dirty. I come to this theater because they have reclining seats and food. That?s literally it.Furthermore, this is a place with auto gratuity so apparently that means it doesn?t matter the level of service they give. I amvery simple and not difficult and do not ask for a lot. But you will ask the staff here for simple basic things (like napkins orutensils) and spend the majority of the movie never having them. Mind you, I mostly come on weekdays when the theater isn?tpacked. Why can?t I get bare minimum service? I came back tonight to watch another movie and ordered nachos.. NACHOS .. theycame out an HOUR LATER and it was a half plate of nachos that someone threw together. I sent the nachos back. I?m starving and Icame here for dinner. It?s annoying that I didn?t get to eat. Management and staff need to be trained properly because a lot ofthe staff don?t know what they?re doing. It?s becoming a consistently bad experience.

This was my first time going and I really enjoyed being served food while watching a great movie. The seats can be let back and they have trays to hold your food. The menu has something for everyone. I recommend reserving seats online so that you will havea guaranteed seat, especially if the movie is popular or you have a large group. My only complaint is that they fixed everyone?sfood at the same time, so my food wasn?t as hot as I would have liked by the time I received it. But, other than that it was agreat experience.

The seating could be more comfortable and the wait staff never came to refill our drink after we requested it twice. Also, the beef and chicken Nachos were not tasty the meat was hard and for the amount of money spent food and service could havedefinitely been more pleasing. I was not satisfied and neither do I have to go back for a return visit. 1st time visiting and itwasn't anything exciting to make me want fo return.