Reviews
What Taylor Dietz likes about Cook Out:
I’m not sure if this is the case at all Cook Out locations, but this one had a sink in the lobby area near the register. While I’m unsure if it’s for public use, I did take advantage of it to wash my hands. However, the restaurant's floor felt very sticky, and I had to grab cleaning supplies from another table to wipe ours down before we could sit down to eat.
I gave this place a 3-star rating because while the food... View all feedback. What april bagwell doesn't like about Cook Out:
The food here is good, but the customer service from the young man at the register was quite poor. I visited the location near Pep Boys on Steel Road and was not impressed with his attitude at all. I was polite and friendly towards him, yet he gave me a look that suggested he didn't want to be there and wished I'd just leave. He didn't properly listen to my order, resulting in part of it being incorrect. When I thank... View all feedback.
Reviews from various websites
Best milkshakes ever! speedy drive thru! good customer service! the prices are updated in any case, the journey worth to eat for a quick bite!
There really should be an option for zero stars. The customer service has got to be the nastiest I have ever seen at this location. Literally there is a guy wor...
read moreTook my wife and kids to get food here about a month ago and it was amazing. Friendly staff the orders were fast fresh and perfect. So the wife and I decided to...
read moreCool Out is always a go to for late night cravings. Banana pudding milkshake? Yum. 4 stars for this location only because they’re always out of something. Staff...
read moreThe shakes are FANTASTIC...The food is greatSuch varietySuch valueMist meals are under $10They play relaxing Christian music and they have a drive thruYOU MUST...
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read moreThe drive thru took forever to get my order . My cheeseburger was half the size of the bun and it was burnt .
One of the people working here quit in the background of taking an order. I ordered 3 shakes and double fries with some burgers but they missed one shake and fr...
read moreThe food here is good, but the customer service from the young man at the register was quite poor. I visited the location near Pep Boys on Steel Road and was no...
read moreI’m not sure if this is the case at all Cook Out locations, but this one had a sink in the lobby area near the register. While I’m unsure if it’s for public use...
read moreI visited the Austell Road location and used the drive-thru. The cashier was friendly, but unfortunately, the food was not up to par. The nuggets were burned, a...
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