Reviews
What User likes about Chatime:
I absolutely adore this Chatime! I frequent this establishment regularly and the owners always welcome me by name and have my favorite drink memorized. The staff is incredibly friendly and it's a wonderful place to visit. I highly recommend it! View all feedback. What User doesn't like about Chatime:
I have the order wrong, the server was rude-no excuses, charged. 60c extra. employees need a lection in customer service. do not recommend loading. P.S. the problem was not with the employee in the training that took the order, I am appalled that the poor to be trained is now being accused. the hire and bad customer service of the trainer should be adjusted. if this lady is the owner, I'm sorry for the employees and... View all feedback.
Reviews from various websites
I have the order wrong, the server was rude-no excuses, charged. 60c extra. employees need a lection in customer service. do not recommend loading. P.S. the pro...
read moreThis place is the bomb. I went there to the 10th jubiläum bogo promotion, and their service was super fast. the brown sugar series was amazing, the tapioca was...
read moreThe drinks at this restaurant are tasty and the staff is friendly, however, the service is extremely slow. Despite there only being two people ahead of me, it t...
read moreI recently tried the BT21 drinks at this restaurant and found them to be quite enjoyable. I always have a good time whenever I visit this place.
I absolutely adore this Chatime! I frequent this establishment regularly and the owners always welcome me by name and have my favorite drink memorized. The staf...
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read moreChatime offers a charming atmosphere with friendly staff that many customers adore, often being greeted by name and enjoying their customized drinks. However, an inconsistent service experience has been noted, with slow order fulfillment and occasional mix-ups that frustrate regular patrons. While the menu allows for delightful customization, including sugar levels and toppings, some customers express confusion over modification rules. Furthermore, delivery orders frequently face cancellations, leaving fans disappointed. Despite these hiccups, loyal visitors appreciate the quality beverages and frequently return, though improved efficiency and consistency in service could elevate the overall experience.