Cafe Zupas - Maple Grove

The sandwich at this restaurant was extremely stingy in portion size. Just look at this picture of half of the alleged turkey bacon avocado club. There was barely one slice of bacon and a tiny sliver of avocado on the entire sandwich. These ingredients were pushed to the edge to give the illusion of a full sandwich, which was really deceptive. I used to enjoy dining at Zupas, but it's evident that they have started prioritizing cost-cutting over quality.

Why change a good thing? They’ve made major staffing changes to the lunch shift and the service is average and not welcoming like it once was. It’s becoming Panera Bread unfortunately. Soup was tasty however, but counting pieces of chicken to put in a protein bowl was crazy.

Awesome place inside, lots of staff to help out. Could try the soups before you buy one. Food tasted amazing I had the strawberry harvest salad

I used to give Zupas a 5-star rating a year or more ago, but recently they have been reducing portion sizes and increasing prices. I have attached an image to illustrate the overall analogy of what is happening (they have never cut a strawberry before). In addition, the quality and service have also declined. Unfortunately, Zupas is no longer a preferred dining destination for my family.

I used to love ordering from Zupas. This Maple Grove location in particular however has really started to decline in service level quality. The last 3 visits I've made have resulted in order mix ups and salads that barely have any toppings. This is not a review for a one-off visit issue but rather what I recognize as a trend now, unfortunately. Hope they're able to get it together soon.