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Contribute FeedbackWhile some reviewers were disappointed with the service and atmosphere at Velvet Brasserie, others had a fantastic experience. The food received mixed reviews, with some finding it lacking for the price, while others praised it as delicious. The staff were highlighted as a major factor, with some finding them cold and uninterested, while others found them lovely and attentive. Overall, the hotel itself received positive feedback for its quirky rooms, friendly staff, and tasteful decor. While some aspects could be improved, many reviewers expressed a desire to return in the future.
When we arrived, the lady at the reception seemed quite annoying to be honest, she improved to be fair later. The venue turned out, not our cup of tea dull setting and dated. The wine was nice appetizers were mixed prawn cocktail fine cauliflower cold and not exciting the brat beef of my wife was beautiful carrots bad my bratessen not good because beef was so hard that you had a leather bag out of it and carrots bad candy that we both enjoyed. Overall not for us, but you must try once
Amazing service staff were friendly, will visit again
The restaurant was not very busy. The same waitress who took the food order, forgot one of our appetizers, so everyone else had eaten the first course there before I could begin. One waiter on the restaurant floor was particularly attentive. Eating was okay, nothing overly exciting. Disappointed that there is only a set menu on Easter Sunday instead of the full a la carte. Not sure if it was specified on the site before, but it was disappointing to learn anyway. Set menu options were relatively simple and not all options available to the time we sat to eat 7pm. The restaurant used to be a nice place to eat, but feels like it's just not really taken care of. Such a shame because it is in a great location and no longer compete with No1 Canal Street, as it has closed, so there is definitely opportunity to improve Velvet.
As we dined early the restaurant was quiet, the food was excellent and the staff weren’t friendly and attentive. I would recommend and look forward to visiting again
Lovely restaurant with great food. The rose wine was absolutely beautiful