Whitebark Restaurant Lounge In The Westin

Upon our arrival, there was a strong smell of marijuana in the restaurant, and we asked if she could address it, considering there were many small children pres... read more Upon our arrival, there was a strong smell of marijuana in the restaurant, and we asked if she could address it, considering there were many small children present. She flatly refused, claiming she was too busy to help. Instead of communicating with the hotel manager about the situation, she walked away from us, shouting that she was “doing her job.” Unfortunately, she does not seem suited for a role in hospitality. It would be wise for the restaurant owners to consider relocating her to a position that fits her skills better, away from customer interactions. Fortunately, we reached out to the hotel manager, who proactively addressed the unpleasant smell. I don't want to take away from the overall positive experience at the restaurant; the waitstaff were very helpful, though they could have benefitted from more team members, as it was challenging for them to keep up with the demands of multiple tables.

I ordered the halibut, but it was overcooked, which was surprising given that it was a $45 dish. On the other hand, the crab soup was excellent. However, the se... read more I ordered the halibut, but it was overcooked, which was surprising given that it was a $45 dish. On the other hand, the crab soup was excellent. However, the service was slow and lacked attention.

The food was tasty and our server was super friendly and helpful. Food and drink service was a bit slow and they seemed understaffed but we weren’t in a rush so... read more The food was tasty and our server was super friendly and helpful. Food and drink service was a bit slow and they seemed understaffed but we weren’t in a rush so we were able to relax and enjoy. Our server acknowledged the wait time and was very sweet and made our dinner enjoyable! Thank you!

I don’t know why people give this restaurant such bad reviews, Our drinks were great service was fine and food was not anything to get excited about but it wasn... read more I don’t know why people give this restaurant such bad reviews, Our drinks were great service was fine and food was not anything to get excited about but it wasn’t as bad as the reviews I read.. it just depends on what you order I guess. My son had the burger with all the extras and loved it I had the wedge salad it was delicious my daughter in law had the beat salad which was good but should have gotten the dressing on the side other then that it was a nice dinner experience..

Our dinner was booked for 7:45pm, by the time the waitress took our order, items we wanted to order they were out of them. Our waitress was very nice, very help... read more Our dinner was booked for 7:45pm, by the time the waitress took our order, items we wanted to order they were out of them. Our waitress was very nice, very helpful, service was excellent.