Subway - Maineville
Subway
Description
Images
Feedback
When I ordered on the app it said it would be ready in 15 minutes, I got there 20 minutes later and the sandwiches weren’t ready. There was no other customer in the lobby, the lights were off so I am a little disappointed in the service. First time and likely last I come to this location.
I ordered two subs thru online order, I arrived about ten minutes later and the staff was in the back just chilling, talking amongst each other doing nothing. When someone finally came out, I told them I was there for pick up which they then found my ticket and just started making it. My sandwiches were on the wrong bread, one was a subway melt which they put no ham or bacon on, only turkey and then proceeded to start wrapping my sub uncut until I said something. This location is a joke, I would rather go to speedway so at least I know what I’m getting.
My husband and I visited the Maineville Subway for lunch, and we usually have a great experience there. The man who works there regularly is always nice and helps us every time we go in. However, this time we encountered a new lady, and unfortunately, she was quite rude to both my husband and me while we were getting our lunch. To make matters worse, she also messed up our order. Overall, it was a disappointing experience due to her attitude.
Food was mediocre, service was terrible the employees seemed more worried about getting back to their video games than anything else.
