Reviews

Overall Total Score
3.5 out of 5
Very good | 49 reviews

What chrissT8030TW likes about Waterstone's Cafe W:
The cafe is in the Waterstones Book Store. It's quite large very relaxing and serves good coffee and cakes. There is a loyalty card which eventually gives a free drink. As an alternative to say Costa, I would recommend it View all feedback. What 890happyshopper doesn't like about Waterstone's Cafe W:
Now I know some coffee shops can charge through the roof however, this one takes the punch properly! £6 £2.40 for a latte) and £3.60 for a bacon butty). Someone clearly forgot to mention that butter and ketchup/brown sauce came with extra cost as did an actually hot drink! View all feedback.

Reviews from various websites

Tripadvisor
3.5 ★ from 25 reviews
pauljohnson48
23.12.2023 - 19:50

I visited in the afternoon and it's everything you could ask for. The ambiance is cozy and welcoming. I highly recommend trying it out.

Peter
23.12.2023 - 19:50

Terrible experience. Service was slow, and the food and drinks were only average. I was kept waiting while the staff behind the counter chatted with each other,...

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Stephen
23.12.2023 - 19:50

Every time I go to this coffee shop, I receive exceptional customer service from the welcoming and attentive staff. They are always engaging and have a great se...

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394lindan
23.12.2023 - 19:50

Our favourite coffee shop in Maidstone and we have tried them all . A Young friendly very helpful staff .. serve the best hot chocolate and Chai latte Also it i...

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TheBigFriendlyGiant8
23.12.2023 - 19:50

It’s always been my favourite cafe in Maidstone but it is leaps and bounds above the competition. The coffee is absolutely stunning, for a true coffee lover you...

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Nestled within Waterstones, this café stands out as a serene haven amidst the bustling high street. Patrons rave about the exceptional coffee, particularly the lattes and hot chocolate, complemented by a delightful selection of cakes and sandwiches. The atmosphere balances spaciousness with coziness, making it ideal for both casual visits and studying. While some have encountered mixed service experiences, the majority praise the friendly staff who contribute to a warm and inviting ambiance. With its loyalty card incentive and unique setting, this café has become a beloved destination for locals and visitors alike.

Gastroranking-uk
3.5 ★ from 24 reviews

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