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Contribute Feedback What User likes about Zaxby's Chicken Fingers Buffalo Wings:
I had an excellent experience here tonight. The staff member at the drive-thru was extremely friendly. Our food was ready as soon as we reached the window, and we were the only customers there at the time. Everything was perfect. Once again, the service was outstanding! View all feedback.
What User doesn't like about Zaxby's Chicken Fingers Buffalo Wings:
I ordered chicken fingers with fries and hot sauce, and the staff asked me to repeat my order to ensure clarity. Despite the rainy weather making it difficult to hear, she got my order right. However, when I got home, I only received five wings instead of what I ordered. There were no fries and no hot sauce. Out of the five wings, four were flats, and they were quite dry. Overall, it was not a satisfactory experience... View all feedback.
Good place for good food and decent value. Not as busy as CFA but not quite as good either.Staff must have been new as they were inexperienced w simple requests.
My favorite chicken spots get the kickin chicken w sweet n sour n hot buffalo sauce then throw some hot honey mustard on that n watch how it smack!!!
Food was Okay for the price, one of those places you can take or leave it. Dined in on this particular day, cleaning tables and the floor didn't seem to be a priority.
Dining area substandard.Tables, floor, benches, chairs, ice and drink area disgusting. Need to be wiped down daily No one was servicing the dining area and they weren't very busy to prevent store maintenance.No napkins or condiments in service area.Counter clerk has been trained very well. She introduced herself, took the order, then confirmed the order.Do better Zaxby's, every other store puts you to shame in the dining area conditions.
Customer Service is at a all time low at this place!!! I visited this location to purchase a salad for lunch. Two teenagers were OUTSIDE taking orders in currency in 100+ degrees. Both of them were nice and pleasant. I drove up to the window and sat there for about 5 minutes before someone approached the window. NO ONE was in front of me. An older black lady opens the window, no greeting, no smile, no eye contact... I asked for a cup of ice, the window slams shut. I sat there checking my bag. Suddenly, the window opens and a cup and straw appears. I then asked to PURCHASE an additional dressing for my salad. The window slams shut AGAIN. I sat there. The window opens and a swift hand holding a packet of salad dressing appears and I finally hear a disgruntle voice say, Have a nice day . I guess she was NOT going to give me a chance to ask for anything else. I called the location and spoke to the Manager. I would kind of expect a little attitude from the two (2) teenagers standing in the blazing heat but not a seasoned woman who is working inside with the AC blowing. Now is not the time to be rude to customers. We are what pays your pay check. I will be contacting the Corporate office.