Wendy's - Madison

Fast Food, Burgers, Coffee
Menu
Full menu with pictures, prices and categories.

Wendy's

Wendy's
2.9 / 5 (766 reviews)

Description

Dining at the Wendy’s on County Line Road can evoke a range of emotions for patrons. While some guests rave about the upscale ambiance and delicious food, consistent issues with service leave others frustrated. Reports of long waits, unwelcoming staff, and cold or poorly prepared meals mar the reputation of this location. Highlights include commendable employees like Tyler Magee, who elevates the customer experience with his politeness. However, complaints about missing items, unappetizing food, and unresponsive service indicate a need for improvement. Overall, visitors are left hoping for a more consistent dining experience in the future.

Last update: 17.01.2026 from: User

Feedback

★ 2.9 / 5 from 766 reviews

That's the 8th time we tried to get here 920-30, and they're closed with the staff, just don't answer while they've set up cars. I called and said that they were closed early because I was having problems with personalization when I drove past and saw that the people sitting inside and someone outside are a smoke break foreal ridiculous and a time wasted are now all cars that were in line at sonic. I feel bad for the owner and how much money they are while their employees are paying to not do their jobs.

Came here wait 5 min nobody said everything I say to hallo before someone said something back, then they took my order what I roder was a number 6 and number 4 both big with fries and one with chili fountain was cold chili was not a big the number 6 should be a spicy huh and it was a regular swan I ordered also sweet telio and strawberry

Apparently understated. cannot even drive through the right if the dining room is closed. they take their money for a mobile pick-up then make them wait 20 minutes in the drive through

I have had a great experience at this restaurant every time except once when I received some not-so-fresh chicken fingers. However, I have also received fresh food promptly with courteous staff. Whether dining in or going through the drive-thru, the 4 for $4 special is a good deal, especially when dining with an 8.5 year old.

michael-653
17.09.2023

Tyler Magee is one of the top employees at this restaurant! He always goes above and beyond to serve customers and ensure their needs are met. I heard he is being promoted to manager, and it is well deserved. I specifically visit the drive-thru just to interact with him and really appreciate his politeness in a fast food setting.

Menu

  • Dessert

    Vanilla Frosty
    Vanilla Frosty

    The vanilla version of our signature frozen dessert. Cool & creamy don’t do it justice. This is the smooth; thick; sweet dessert masterpiece that goes + everything on our menu. You deserve a dessert this good; so go ahead.

  • Combos

    Pretzel Bacon Pub Classic Chicken
    Pretzel Bacon Pub Classic Chicken

    A juicy; lightly breaded chicken breast; warm beer cheese sauce; Applewood smoked bacon; smoky honey mustard; crispy fried onions; pickles; & a slice of muenster cheese all on an extra soft pretzel bun. More than just a pretzel bun even though it doesn’

  • Chicken Sandwiches & More

    Grilled Asiago Ranch Chicken Club
    Grilled Asiago Ranch Chicken Club

    A sizzling chicken breast grilled to perfection; + thick Applewood smoked bacon; Asiago cheese; creamy ranch sauce; crisp lettuce; & tomato; all on a toasted bun. Go grilled. Go home happy.

  • Breakfast

    Fresh Baked Oatmeal Bar
    Fresh Baked Oatmeal Bar

    Give yourself a wholesome start to the day + our Fresh Baked Oatmeal Bar made + whole oats; sweet blueberries & tart cranberries.

  • Side Orders

    10 Pc. Chicken Nuggets
    10 Pc. Chicken Nuggets

    100% white‐meat chicken breaded to crispy perfection & served + your choice of 6 dipping sauces including Buttermilk Ranch; Creamy Sriracha; BBQ; Sweet Sour; Honey Mustard; / Side of S’Awesome. They’re trending in our restaurants & Twitter feed al

  • Fresh-Made Salads

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