Tropical Smoothie Cafe - Madison

I went into the situation madison alabama and the service was terrible. I didn't know how late they closed and went into register with my child and the worker said they were closed. they said they closed at seven. I run out not to know when it is, and it's 7 o'clock. how terrible to do with someone, especially. more

I wish there was a zero-star option because I would choose it after the mortifying customer service I saw in this facility. another customer waited for over 15 minutes for 1 smoothie, while 1 worker had a 10 minute conversation with a guest without remembering the waiting customers. finally the other person asked him. more

I love the green island smoothie!! Great customer service

Listen I understand they are short staffed but lawd they take forever. I still go because the smoothies are so so good.

I have been coming to this tropical smoothie location for a few years now. And just this past 2 weeks has been the worst service I’ve had since the opening. On Wednesday 11/02/2022 I walked in to place my order. The cashier say what you want and then says anything thing else you want? With the expression on her face and voice tone. Like She didn't want to be there.. I don't know if she plan on getting a promotion or raise. She does not deserve. I didn't even ask for a military discount because the way she was representing the franchise she work for (UNACCEPTABLE AND UNAPPRECIATED)!!!!!!!