Subway - Madison

I placed an online order at 11:30 AM, and both the app and the sign indicated that they opened at 10. However, when we arrived, we had to wait 20 minutes for th... read more I placed an online order at 11:30 AM, and both the app and the sign indicated that they opened at 10. However, when we arrived, we had to wait 20 minutes for the bread to bake. Additionally, I noticed they only put 4 olives and 4 pickles on a footlong sandwich, which felt quite stingy. I won't be returning.

I placed an online order at 11:30 a.m., and all the signs indicated that they opened at 10. However, when I arrived, I had to wait an additional 20 minutes for... read more I placed an online order at 11:30 a.m., and all the signs indicated that they opened at 10. However, when I arrived, I had to wait an additional 20 minutes for the bread to bake. I also watched as they put only four olives and four pickles on a foot-long sandwich. They were incredibly stingy with the toppings. I won't be returning.

I placed an order through the app for my husband to pick up, but there were a few issues with it. My salad was missing the oil and vinegar, leaving it dry and w... read more I placed an order through the app for my husband to pick up, but there were a few issues with it. My salad was missing the oil and vinegar, leaving it dry and without any dressing. I also ordered cookies for my little one since they’re his favorite, but we only received 4 out of the 6 I had ordered. Thankfully, he can't count yet, but they didn’t include the 2 cookies that were supposed to come with my meal, even though I paid for 4 extras. This is the third time I've ordered from this location, and it’s the first time my order has had so many problems.

The restaurant is incredibly clean (99 points!), and the staff is wonderful. They are attentive, efficient, and have a great attitude. Having experienced poor s... read more The restaurant is incredibly clean (99 points!), and the staff is wonderful. They are attentive, efficient, and have a great attitude. Having experienced poor service at another Subway location, I truly appreciate the professionalism of the team here even more. I would definitely rate them higher than 5 stars!

My sister and I had meatball subs there yesterday, and now we suspect we might have food poisoning. read more My sister and I had meatball subs there yesterday, and now we suspect we might have food poisoning.