KFC - Madison

This was the worst dining experience I've ever had. I will never return to this restaurant. The chicken was greasy and the skin was falling off because it wasn'... read more This was the worst dining experience I've ever had. I will never return to this restaurant. The chicken was greasy and the skin was falling off because it wasn't cooked properly. It was overly fatty, and the service was terrible. They clearly don't care about their customers. Save your money and time—it's not worth it!

Mediocre experience. To be honest, this specific location isn't particularly recognized for its service or high customer satisfaction. I've waited for over 20 m... read more Mediocre experience. To be honest, this specific location isn't particularly recognized for its service or high customer satisfaction. I've waited for over 20 minutes, and there have been times when we were completely overlooked. KFC does serve delicious chicken, and I especially enjoy the strips. Just be prepared for a lengthy wait if you decide to visit the Madison location.

Terrible experience! They never seem to have a simple item, like a basic chicken sandwich. I mean, how can KFC not have a chicken sandwich? Come on, guys! I'd g... read more Terrible experience! They never seem to have a simple item, like a basic chicken sandwich. I mean, how can KFC not have a chicken sandwich? Come on, guys! I'd give it zero stars if I could.

Food was good, fast and hot! It took me 30 min to get home and my meal was still warm! Dude at the window was very nice! read more Food was good, fast and hot! It took me 30 min to get home and my meal was still warm! Dude at the window was very nice!

On December 3rd, I had another disappointing visit to this KFC, and it seems to be getting worse. I decided to give it another try after some time, but it was e... read more On December 3rd, I had another disappointing visit to this KFC, and it seems to be getting worse. I decided to give it another try after some time, but it was even more frustrating than before. At 6 PM on a Saturday, I entered the dining area only to be confronted by a loud woman at the drive-thru window wearing a headset, who insisted that we weren’t allowed inside and had to use the drive-thru instead. Meanwhile, there were at least eight unsupervised children under six running around the dining room. As soon as we left, she hurried over to lock the door behind us. I won’t be coming back. They should just shut this place down and consider opening a Popeyes instead.