Dunkin' - Madison

We ordered $30 worth of coffee and donuts, but instead received black coffee instead of our vanilla latte and peppermint mocha. We also ordered 25 munchkins but... read more We ordered $30 worth of coffee and donuts, but instead received black coffee instead of our vanilla latte and peppermint mocha. We also ordered 25 munchkins but were only given chocolate-flavored ones, and the orange juice we received was actually mango-flavored. I tried calling to complain but was directed to a voicemail that was already full and couldn't take any more messages. If I could give this place zero stars, I would; the service was terrible and the product was disgusting.

Long wait times. The staff seems too busy to notice when customers arrive. There’s a lengthy line to get through. Vegetarian options are available. Parking: the... read more Long wait times. The staff seems too busy to notice when customers arrive. There’s a lengthy line to get through. Vegetarian options are available. Parking: there are plenty of spots, but be cautious as cars move through the lot. Accessibility: yes, it's accessible.

The food and service were excellent. However, there was a persistent alarm that was very distracting—just a loud, piercing sound. I felt for the hardworking sta... read more The food and service were excellent. However, there was a persistent alarm that was very distracting—just a loud, piercing sound. I felt for the hardworking staff who had to deal with it constantly; it was quite a headache for me. Food rating: 4/5.

The Beyond Sausage sandwich here is incredible, and I appreciate that they've added oat milk to the menu. read more The Beyond Sausage sandwich here is incredible, and I appreciate that they've added oat milk to the menu.

Fantastic service and coffee! This place is far superior to the one on County Line Road. read more Fantastic service and coffee! This place is far superior to the one on County Line Road.