Cracker Barrel - Madison
Cracker Barrel
Description
Nestled in a cozy setting, this restaurant impresses with fresh, flavorful food and a varied menu ideal for lunch or dinner. Signature dishes like crispy chicken tenders, creamy mashed potatoes, and delectable French toast frequently earn rave reviews. However, recent experiences reveal a pattern of inconsistent service, with some patrons encountering long waits, forgotten orders, and inattentive staff. The inviting atmosphere, highlighted by a warm fireplace, enhances the dining experience, but cleanliness issues need addressing. Despite service setbacks, many still appreciate the overall value and delicious offerings, ensuring a loyal customer base eager to return for satisfying meals.
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Feedback
Had out of state company and they enjoyed the experience. Service was timely. And tge wait was very short.
What can I say. Good southern food and great service. We love all the servers but Taylor is amazing.
Food was fresh and very good. No disappointment there. However, it took about 30 minutes to arrive which I feel is excessive and this knocked a star off of the service review. Waitress was nice, very attentive and apologetic for the food delay. The restaurant could use a good cleaning as the windows are dirty and our table was sticky. The fireplace was roaring which is always nice even though we couldn't see it from where were seated. Overall, my wife and I like the food here and she loves the country store. We will be back!
The last couple of times we have been, service has been not so great. Although the food was delicious, it was not very warm when our waitress brought it out. Our waitress yesterday constantly forgot to bring things when asked (silverware, missing sides, to-go boxes). She was kind but not attentive at all. I noticed the other tables she was waiting on had the same issue.
