Reviews
What Aaron Alexander likes about Bojangles:
The food at this restaurant is excellent and the customer service is outstanding. I want to give a special mention to Lilah for her efficiency, positivity, and friendliness. She handles pressure well and stays calm, cool, and collected. View all feedback. What Debby D doesn't like about Bojangles:
I usually stop by the Madison Bojangles 3 times a week for breakfast. I always order bo sized fries with my meal. The last 3 times they have not given me the Bo size. The first time I didn't say anything the second time they said they were out of large containers and they should have given me a small and a medium. The last time they said the medium was the new large lol. So the next time I wanted Bojangles I went to... View all feedback.
Reviews from various websites
Completely raw chicken in my chicken biscuit. Read many reviews after the fact and saw several others had the exact same experience with this location. Strongly...
read moreI visit this Bojangles location approximately every three days. I usually dine in or get takeout since I come with a group of people. The restaurant is very cle...
read moreMake sure you check your chicken! We came to order tenders for a quick snack but waited almost 30 min at the window just to go all the way home and find this.
The service at this restaurant is very slow and the servers are not attentive. I understand that fulfilling large orders is important, but if all I wanted was a...
read moreI usually stop by the Madison Bojangles 3 times a week for breakfast. I always order bo sized fries with my meal. The last 3 times they have not given me the Bo...
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read moreAt Madison Bojangles, experience can be a mixed bag. While some patrons rave about the delicious and affordable food, others are disillusioned by service issues. Complaints include inconsistent portion sizes, slow service, and food quality concerns, particularly with undercooked items. Although the staff receives praise for their positivity and efficiency—especially one standout employee—long wait times and order inaccuracies detract from the overall dining experience. Despite its clean atmosphere and loyal customers who frequent the location, many are opting for alternatives to ensure they receive what they pay for and enjoy their meals without hassle.