Dunkin' - Macon

The woman who went by car on September 10 at 9:00 had a wonderful job to stay under the stress I knew she was under the sink. She kept a smile even when I paid 20 for a $2 coffee with a huge line.

I tried to call several times the day before and morning of, but nobody never seems to answer the phone. I showed up to get eight dozen donuts and four 50 count Munchkins. First they told me they did not have the donuts and had me pull around. Then berated me for not calling such a big order in ahead of time. As I informed her that I had already tried to call in, the cashier was a little rude to me that she was just passing on the message. And I totally understand that that's why I usually call. They did manage to get me my eight dozen donuts, but zero Munchkins.

It's sad when you order thru drive thru and get to window with no hello ty or anything. You ask for extra cream cheese and get none. Zero customer service skills

I went to get my online order this morning and was greeted with a friendly, smiling face. I think he was the owner. He spoke to everyone who came in and was just so friendly! It was so nice to see how he drove his **** to help everyone while he gave everyone a smile. You do good things! I didn't get his name, but keep the big work!

They are located between McDonald's and Starbucks and keep their own! The service is fast and the staff is friendly. He and the ice cream are dying. I'm not a big donut fan, but I tried their breakfast sandwiches and they're really good! But I usually go to the ice cream coffee. What's right! I would recommend going! Have a wonderful day