Kfc - Macomb

#9 - Fast Food - Macomb, Cheese, Chicken
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Kfc

Kfc
2.6 / 5 (3950 reviews)

Description

**A Tale of Two KFCs: Service and Quality in Flux**

Diners' experiences at KFC reveal a dichotomy of satisfaction and disappointment. Some patrons lament undercooked chicken, insufficient side servings, and unhelpful staff. Issues such as unavailability of popular menu items like pot pies and half-filled bowls are common complaints. Yet, on the flip side, there are glowing reviews praising perfectly cooked chicken, generous portions, and fresh sides, highlighting exceptional meals that stand out. This contrasting feedback underscores the inconsistency of this franchise, suggesting that while some locations may be a culinary delight, others risk alienating customers with their service and food quality.

Last update: 17.01.2026 from: Alysha

Feedback

★ 2.6 / 5 from 3950 reviews
larson-alysha
14.01.2023

I recently visited this restaurant for the first time in years and was quite disappointed with my order. I ordered three pieces of fried chicken, but they mixed up my order. I expected two thighs and a drumstick, but received two breasts instead. While the chicken was cooked well, the mix-up left me feeling let down. The dining room was also quite dirty, and overall, the place seemed messy. I'm unsure if I would feel comfortable ordering from here again, although I must say the staff was very friendly.

larson-alysha
14.01.2023

I have to admit, KFC IS NOT CHEAP, BUT, WELL WORTH THE MONEY! 8pc chicken dinner with potatoes, gravy, 4 biscuts, and corn. $29+. Got home, and, the food was all hot and fresh! Chicken was breaded correctly, not dry, very tasty!! A lot of these chicken places (NOT KFC) nowadays, are all not maintainance friendly with food and oil rotations. Everything comes out tasting burnt. Not this place!! Very happy with this location!45780 N Gratiot Ave, Macomb, MI 48042GREAT JOB!!

tavares-lind
14.01.2023

Used the app. We ordered the 12 pc dark meat bucket meal with 3 sides. And some biscuits. Our order took 10-15 minutes longer than what it said on the app. And then when we got home, we discovered they gave us the variety which was mixed dark and white meat :

larson-alysha
27.04.2023

I’m not sure what changed, but that was the best KFC meal I’ve had in years. The chicken was cooked to perfection, the mashed potatoes and coleslaw were fantastic, and the cookie might just be the best one I’ve ever had from KFC! It's surprising because the last few times I visited, the food was just average. This time, everything was spot on. Thank you!

antonia73-1
14.01.2023

I would not recommend going there. Went there 3 times and each time they messed up my order. The last straw came just recently the 3rd time 2 cokes were given with carbonated water no coke ordered 8 biscuits got 2 gravy was a tiny bowl and only one mashed potato tub instead of 2. Chicken was good. But I will never go to this KFC unless a Supervisor changes things there. Also we had ordered 2 chicken tender only got one but charged for 2. Called back no answer.

FAQ

As a visitor, you can use the WLAN of the restaurant at no extra cost.

You can watch major sports events on a screen / TV right in the restaurant.

The restaurant also takes credit cards from the common providers for payment.

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