Lutsen Resort

See my descriptions of our room below. Rooms did not have enough wall outlets to plug in the second window fan or lighting (either beside your bed or at the table between 2 chairs none to relax and read.Pebbled beach to walk on and chairs to sit on and view Lake Superior. Weather permitting, a bonfire was lit and you could make S 'mores.Upon checking out, I did speak with the Manager and the person in charge over housekeeping. I was told the rooms were the owners design/taste. Housekeeping would improve. I was refunded our cost for breakfast because of my complaintsRooms: Very disappointed in our room. I 'd reserved a room 6 months in advance, explaining that at this booking we were celebrating duel birthdays wanted a Lake view. Instead our room was in a portion of the hotel where the view was the kitchen in the floor below. For $399.00/night we did not expect a very dark bedroom, where the bathroom bedroom has not been cleaned properly. Found a half eaten pretzel on the window sill, filthy ceiling vent in the bathroom and other signs of poor housekeeping. Our stay was 2 nights and I had to mention at the front desk to provide us with 2 new clean washcloths. He stated our room would be cleaned after 2pm.Plus, the gift shop, with glass shelves, was so dirty that I wrote, Please dust me on the shelves and on day 3, they hadn 't been touched! This gift shop was where you 'd stand before entering the dining room and made us question how the kitchen would be maintained.Food drinks: We were delighted to discover that the one server to wait tables at breakfast, was courteous, friendly and helpful in helping us choose our entrees. The food was well prepared, pleasing to the eye and tasty.

Location was breathtaking, and the service was wonderful. But the rooms weren't great. We were paying five-star prices but getting a two star quality room.Things were broken and cracked. Cobwebs all over the place. Wanted to enjoy the fresh air but bugs kept coming in through the screens. What we paid for the room was not worth it. It should have been half of that.Rooms: Our cabin was not clean. And appliances were broken.

We've stayed here a couple times before and it was really nice. We did not stay here this time though, as we were camping in our van. They let us stay overnight in their overflow parking lot despite not having a room there.Food drinks: We ate at their restaurant (The Strand) inside, and we noticed they've changed a lot since the last time we've stayed here. They've shifted to serving the more wealthy people. They've shut down the bar that used to be here and their restaurant is now fancy and expensive. But the food was really good, the servings were big and they had a vegan option. Their rooms here are apparently more expensive too now.

The place in these pictures simply no longer exists. A new company bought the resort. There is no longer golf, nor any restaurant, nor a store. That red barn-like building is empty/closed. We came here 6 years ago, and it was lovely. But nothing has been done to even refresh the cabins. Ie, the bottom of the couch is hanging down, the old carpet is spotted; it looks less than clean in corners and bathroom. It's Rustic, not luxury any longer, and wayyy over priced. We wish we had NOT booked 4 nights, but we are stuck. Bonus; on our deck was a dead rotting bird when we checked in that no one had even seen, let alone cleaned up. My husband had to pick it up and dispose of it. I only gave it 2 stars because the lake is right in the back off the deck. Btw, it's called the Lutsen Sea Villas.

I paid over $400 for the room only to find out it has NO AIR CONDITIONING. The accommodations were dark, dank and hot. The location was amazing, but considering the condition of the room this was not worth it.