Jasmin - Luton
Jasmin
Description
Jasmin, a beloved local Chinese restaurant, has garnered both praise and criticism from diners. While many have enjoyed flavorful dishes like Chow Mein and Chicken Balls, others have faced serious issues, including food safety violations and missed allergy warnings. Although the customer service is generally warm and responsive, experiences with order accuracy and consistency have varied. Some patrons have appreciated generous portions and hot, timely deliveries, while others reported receiving incorrect items or even finding foreign objects in their meals. Overall, Jasmin remains a popular choice for takeout, but vigilance is advised when placing orders.
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Feedback
Amazing food, tasty and well cooked, One of the best Chinese takeaways in Luton Would defiantly recommend...
I recently shared a takeaway meal from Jasmin and enjoyed it. The Chow mein was lovely but the chicken balls were the favorite. We had a variety of dishes which arrived at the house piping hot and tasty, give them a try.
We usually love to order from this Chinese, have always told people to go to them. However I will not be ever ordering from there again! Food came, was a little bit cold but we didn't mind, having bite into one of the wontons I had ordered I noticed something didn't taste right, I thought it was an over cooked bit of wonton to find that it was in fact a piece of plastic, my partner called the restaurant and the lady asked what we wanted her to do! She stated she could apologise, and then did say finally we could have a full refund, we will not be ordering from here again.
We ordered takeout over the phone and clearly stated that we cannot have any mushrooms due to a severe allergy. Despite our request, the order still arrived with mushrooms. This is extremely dangerous for me as my allergy could lead to serious health complications. I am beyond disappointed and want to warn others to be cautious when ordering from this restaurant. We were offered £5.00 as compensation, but I declined and suggested they use that money towards a charity instead. It is crucial for restaurants to take allergies seriously and accurately fulfill customer requests to ensure their safety.
Menu
From The Grill
Sauces
Mexican Dishes
This restaurant offers dishes containing these ingredients
Duck
More information
QR-Code for the menu
