Ruby Tuesday - Menu

First, I would like to start off by saying how very disappointed I am in the Ruby Tuesday Lumberton, NC location this past Saturday. When we walked through the... read more First, I would like to start off by saying how very disappointed I am in the Ruby Tuesday Lumberton, NC location this past Saturday. When we walked through the door we were not greeted by the host. So to us it had already put a bad taste in our mouth but we proceeded to be seated by the waitress. As we were walking towards our booth a waiter was tossing food back in the bowls off the Salad bar that had been sitting outside the bowls. So we had already decided not to get salad bar, that was really disgusting to see because it could have been contaminated. We went to be seated and the table beside our booth had crumbs all over the floor it was so filthy. By this time I still tried to give a try but my stomach started to go left. When the waitress bought out my drink the glass was very greasy and filthy as well. So I asked her could I please have our drinks in to go cups she was very pleasant and went to go get the togo cups. As she was coming back to the table we had already decided to leave all together so I waited behind to let her know because my husband had, had enough. When I proceeded to tell her that she rolled her eyes at me like I did something wrong, which was very rude. I then could have told her the reason but I decided not too. I really think as a paying customer that feedback would probably help. This location needs to be shutdown for a day even a week to be revamped and cleaned throughly. It needs a deep cleaning. The floors were sticky and nasty. The windows and wood around the windows need to be clean as well. These are just a few observations. As well as customer service training. RUBY TUESDAY is a family staple. I would hate for this business to go down all because of customer service and cleanliness. It's a simple fix that can be very helpful to this business.

Brandy was a great server. The food was great we will be back read more Brandy was a great server. The food was great we will be back