Reviews - Denny's
Reviews summary
The Lumberton Denny's restaurant has received mixed reviews from customers. Some have complained about slow service, long wait times, and inconsistent quality of food. However, others have praised the friendly staff, particularly mentioning a server named Dallas who provided excellent service. Despite some negative feedback, many customers have enjoyed the food, especially dishes like the all American slam and fresh sweet tea. Overall, while there have been some issues with service, the restaurant seems to have potential for a good dining experience, especially when served by attentive and courteous staff members like Dallas.
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Reviews from various users
Last update : 28.02.2025
My family and I decided to have breakfast at this restaurant, marking my first visit to a Denny's. We were impressed by the exceptional service! Thanks to our wonderful server Dallas, we will surely be returning often. She was extremely polite, ensured our drinks were always topped off, and checked in on us regularly. If you’re thinking about dining here, I highly recommend it—be sure to ask for Dallas. You won’t be disappointed!
Last update : 01.05.2024
I always have a wonderful experience at this restaurant, and the food is consistently excellent. The service is quick and friendly every time I visit. It’s also a great place for families, as it's very kid-friendly!
Waiting time 45 minutes. I don’t come here again
After the waitress dumped my food on the table and then it took over 20 minutes to replace it and she criticized on how my eggs were done and how could I eat them like that. Not a good experience she walked around she kept saying she had to blow her nose and she’s snuffled all over the place the entire time she served everybody which is really disgusting.
We placed a mobile order for a veggie burger with extra cheese and waited until two or three minutes after the website showed it was scheduled to be ready to go inside to pick it up. Once inside, no one was anywhere to be seen except for three cops who sat themselves. I wandered around unnoticed for several minutes before a woman shouted across the empty restaurant at me to ask if I was there to pick up the mobile order, I said I was and was asked if the order was for me. Classic. Next, I 'm told they don 't have my order made because they ran out of burgers. I asked if they were out of veggie patties, too. I got a confused look and she immediately went and sat at the table to take the three cops ' orders and chat for about five more minutes. After that, I caught her on the way back and asked again about our order. She said they had veggie patties but the cook had left to go to the store (it 's now 2:30am) so we had to wait until he got back. There were two customers aside from the cops, not ordering food, yet at least three un-bussed tables with piles of food and dishes as if collected from other tables. When the cook arrived, finishing smoking something, I was ready to hold the door open for him and smelled marijuana on him as he passed by. I 'm not judging his recreational choices despite the fact NC has yet to provide legal sale of it, but it doesn 't seem like good corporate policy for employees responsible for food safety. Anyway, after telling me they had veggie patties and would make my order quickly (the only reason I stayed), she asked the cook if they had veggie patties. He didn 't say anything and just stood there confused. She added please say we do because I already told him we did. So far, grade A service, right? Well, after the we don 't have burgers turned into our cook just left it turned into blaming a policy that mobile orders are not cooked unless the customer enters the building and requests it in person. That 's not a mobile order. That a walk-in take-out order. The woman (no name tag) was defensive the entire time, interrupting and talking over me at every turn. She made sure to say I 'm just following orders at least a dozen times including as I asked for her manager 's card. She refused to give me contact information for her manager or even their name and insisted their policy was reasonable since sometimes people forget they placed an order and then cancel it and get a refund. It seems to make more sense to not offer a refund once the food is made just like EVERY OTHER mobile order service in existence. As I left, she began shouting at me and blaming the whole situation on where YOU 'RE from. Needless to say, the cheese was not the kind we ordered, there was no extra cheese which we paid for and it took about 45 minutes to get food that took less than 5 minutes to make.Vegetarian options: Veggie Patty is a substitute option for burgers, but don 't expect them to know that or read the mobile order. Just show up and provide your order verbally if you have the time. Reading seems like an area for improvement, here.Dietary restrictions: If you are vegetarian and don 't want confused staff to carelessly serve you a beef patty without reading your order, don 't eat here.
The food was fantastic, and our waitress was wonderful—so sweet! Thank you, Stephanie. Parking: Ample parking available Kid-friendliness: Very accommodating for kids
Last update : 15.01.2024
Food was so hot fresh. Orange juice was delicious.
All-American slam was good and warm on arrival!
The All-American Slam and the freshly brewed sweet tea were absolutely amazing! This is definitely going to be one of my go-to places for a late-night meal. Great job, Denny's! The eggs were fantastic, and the sausage was incredibly delicious! Everything was perfect!
I was missing my drink again, and it's really frustrating to pay so much for an incomplete order.
I would happily go back to this restaurant. The food is outstanding, the service is quick, and the portions are very generous!
Last update : 25.04.2023
Had a good meal, good service, enjoyed it all. It was often and will go back
Great service and good food. Easy access from the highway.
Great sauce. ...the skills are phenomenal and the chef Julian has certain skills, this is a great place for family and church or work engagements make sure you come down and spend some time saying that Danie sends you
The food is a great love it and the people r really fast and beautiful so stop buying and enjoy
I cannot say enough amazing things about my experience at this location! I don’t think things could have been any better thanks to our amazing service from Dallas! This sweet woman really makes you feel special; like family even! Fast service and was super sweet to our young daughter!
