Subway - Lucerne

The last two times that I have been to the Lucerne location the service has been really slow. Today when I went in there it didn't appear that the counter was r... read more The last two times that I have been to the Lucerne location the service has been really slow. Today when I went in there it didn't appear that the counter was ready. There was hardly any vegetables ready and the young lady working was very slow. Thestore itself needed attention. I go to this location frequently so I am very disappointed.

They never answer the phone. I try to call and see if they have the bread I want, BEFORE I drive down there. I called in the parking lot and watched the girl ig... read more They never answer the phone. I try to call and see if they have the bread I want, BEFORE I drive down there. I called in the parking lot and watched the girl ignore the phone ringing, while I walked in and could hear it ring. This happens every time.Well they never have the hero bread thawed out, and the past 5 times I drove down there (can't call because they never pick up!)I left without purchasing anything because they have the hero bread, it's just not thawed, so I can't order a sandwich. Whatgood does that do anyone who wants to order it? ???? I think I'll just drive to Lakeport and hopefully they're better, becausethe few times they did have the bread, they made my sandwich sloppy anyways and the veggies in the cooler looked kinda old.

Subway is fine, but could improve in many ways. employees should be trained better. and sometimes the chicken teriyaki has small pieces of maybe cartilage in it... read more Subway is fine, but could improve in many ways. employees should be trained better. and sometimes the chicken teriyaki has small pieces of maybe cartilage in it, like hard chunks that you cannot chew.

Wonderful customer service and delicious food ???????? read more Wonderful customer service and delicious food ????????

Best customer service that I've had in years!!!!! She (I can't recall her name not only, nailed every aspect of her job....including greeting, customer service,... read more Best customer service that I've had in years!!!!! She (I can't recall her name not only, nailed every aspect of her job....including greeting, customer service, finalizing my order... with up sale of other items! She also built a beautiful sandwich! Great job Lucerne Ca subway ️