Reviews
What Kenzie Conger doesn't like about Burger King:
Unfortunately it never fails that I receive the wrong order from this location again, the staff was friendly and fairly timelyBut I ordered a chicken sandwich and got someone’s else’s order ?? wasn’t able to go back because I only have so long for lunch the burger that they put in here was cold and gross…. Very disappointed this this happened againWon’t be coming back here View all feedback. What Laci Hay likes about Burger King:
I had to visit this location after being turned away from the 19th street location for unknown reasons. The staff here were incredibly friendly, even though there were only two employees working. Despite being busy, they were exceptional. In contrast, the employees at the 19th street location were not as accommodating. I will definitely go out of my way to visit this location in the future. View all feedback.
Reviews from various websites
All the lower rolls were burned! when I complain, the manager tells me that they don't check to make sure that eating is done right and that she was in the offi...
read moreThe worst burger king in lubbock! At some point, I asked for bacon cheeseburgers and I got a patty with whirl rings in it and Bbq sauce. they also have 3 comman...
read moreChicken sandwich tastes good. Chicken was crispy and bread was good as well. I liked their apple juice. Waiting time approximately 10 minutes. Drive through ava...
read moreDrive through lady needs to be retrained. Has zero communication skills or even people skills. Tone of voice seemed like she did not want to be there even thoug...
read moreThe manager is probably the worst manager I have ever encountered. Huffing and puffing while she took my order, what else. As soon as I paid, she told me to pul...
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read moreAt this local Burger King, customer experiences vary significantly, with many expressing frustration over poor service and order mishaps. Complaints include missing items from orders, long wait times, and unprofessional staff behavior, particularly from management. Patrons often received cold food and faced challenges when seeking refunds, indicating systemic issues within the restaurant. However, there are glimpses of positive experiences where some staff members provided commendable service amidst staffing shortages. Overall, while certain menu items like the chicken sandwich received praise, many customers felt the service was lacking, leaving them unlikely to return.
The employees were great. It would be nice just one time to go from their location to 28th Street off Chicago and the food be hot. Have to put it in the microwa...
read moreThis place takes FOREVER to get food out. I just waited 20mins for an order that I placed online, in advance and I was THE ONLY PERSON IN LINE.Food: 2/5
I am curious to know who owns this franchise because there was nobody at the restaurant, the doors were locked, and the phone line was constantly busy when I tr...
read moreThis restaurant deserves a negative 10 stars! The inept manager with only three teeth didn't even take my order correctly. She didn't care that I was a paying c...
read moreAs we went in the cashier walked away and ignored us! We waited for 5 minutes and no one attended to us... so we walked out!Service: 1/5
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