Wah Sang - Lowell

Be careful with this restaurant if you pay over the phone or online they charged you a specific amount and then when you get the receipt its a higher amount like almost 2 dollars, when I called to ask why the difference they said its a “small difference, what do you want me to do” and they start saying that the delivery charge is more than the website. Definitely disputing this transaction with the bank. They are probably doing these “extra” charges to everyone who pays with credit cards. This is stealing even if its a small amount. Will never buy from this restaurant again

Great customer service! It's a small family shop. Very cozy. I ordered the wrong item and the guy was very nice and redid my order for me. The pork lo mein was good but the fried rice was a little dry.

Avoid Negative one star I highly recommend that you avoid this place in all cost. This is bad far my worst experience and review. I have ordered from this place in the past, and today will be the last. The fried rice taste like metal burnt cheese, The beef and broccoli he had to spit out because he couldn’t chew the beef. It was old and foul. The beef and broccoli had a weird smelly fish smell no one ate this item. The chicken fingers had a very strange taste And the chicken seemed old, not fresh. We now have to go get the kids another meal because no one ate the meal and everybody still hungry. I called the restaurant back to share feedback I was very polite. And the person which was a man that answered the phone, didn’t care at all, and hung up the phone on me as I was sharing feedback. I have to express I was being very polite as I was trying to convey a message. I don’t believe that this is the same family that own this place before or maybe they just don’t care anymore.

I'm done going there this was the last straw. Got an order of vegetable chop suey and it was just a container of beans sprouts. It has two PCs of broccoli and three little PCs of green pepper.

I been I customer for over 20 yrs, today I had the BAD idea to order online for the first time.When I went to pick up, they couldn't find my order, I showed my bank statment, proving that the amount was discounted of my bank account. They didn't care at all, the person told me to come back in 2 days, I was ready to order again in person and resolve about the money later, even told him so, but the I don't care reaction that he insited in given.That was a big disapointment!