Pizza Hut - Lowell

Today I order two medium two topping pizza , I order pineapple and bacon and ham and bacon instead I got plain cheese pizza and pepperoni and when I called back to tell them I got the wrong pizza they sound upset about it.workers need to do a better job ! First of all I drove two mile to go pick up the pizza back-and-forth is 4 miles, because of their mistake they should delivery it for free and not charging a delivery fee and should not ask to take the wrong pizza back it should give it out for free. Very bad experience. Lowell Pizza Hut is not good!

Super disorganized. I made an order to pay for it at the store, after 20 minutes I went to pick up my order, I paid and it turns out that they had given my order to someone else. They literally gave away pizza since I hadn't paid. I had to wait another 35 minutes to finally get my food.

I called to make a delivery and the person on the phone told me it would be about half an hour wait. I waited more than an hour just to be told they didn’t have an order placed under my name or address once I called again inquiring about my food. I had already paid for an order that according to them wasn’t placed. The WORST Pizza Hut I have ever encountered. I’ve had zero problems with the other pizza huts in the surrounding areas.

1 347 of 20.12.2013, p. 1.) I am a disabled retired veterinarian. to say that my supplier was very patient and polite. Thank you! the poor guy had to wait for me for almost 10 minutes. so great!

As usual the pizza was hot and ready when I arrived and tasted great.