Dunkin' - Lowell

The young staff are regularly fried off prescription pills. read more The young staff are regularly fried off prescription pills.

Good service the coffee needs to get better it taste like there are chemicals in it. read more Good service the coffee needs to get better it taste like there are chemicals in it.

I often receive incorrect orders at this restaurant. I've requested decaf coffee but received regular, asked for a large but got a medium, and sometimes I've ev... read more I often receive incorrect orders at this restaurant. I've requested decaf coffee but received regular, asked for a large but got a medium, and sometimes I've even found that a food item was missing completely. The staff are generally polite and serve fairly quickly, but the consistent inaccuracies with my orders are frustrating.

This is the worst place I've ever been! I found blue hair in my food, which was clearly from an employee who doesn't wear a hairnet while preparing meals. The m... read more This is the worst place I've ever been! I found blue hair in my food, which was clearly from an employee who doesn't wear a hairnet while preparing meals. The manager also handles food with her bare hands. The employees serve coffee that's been sitting out all day, and there are many other unsanitary issues that I'd rather not list. Additionally, the bathroom does work; it's just that the manager doesn’t allow anyone to use it. Overall, I do not recommend this restaurant!

I absolutely love this place! They always get my order right, and the staff is clean and friendly. This is the only coffee shop I go to! read more I absolutely love this place! They always get my order right, and the staff is clean and friendly. This is the only coffee shop I go to!