Mcdonald's - Low Moor

I asked for 2 cheeseburgers with extra onions….literally looks like they just wiped them off bc we asked for extra. Each wrapper specifically had a label that said “extra onions” i know these people are not that dumb. So what does that leave? Not even the word lazy fits here. They are people that don’t deserve a job. My husband went back in with them. The kitchen is out of view. I wonder if my new food will be safe to eat now.

Some days I feel like they all share on brain cell. Slow and some workers look hateful and never smile. Its sad.

We’re city folk on a trip into the mountains, and got here late at night. Sweet tea was the best I’ve ever had! Truly southern sweet tea. Woman on drive through was so kind, she gave us extra sauce and made sure to make us feel at home. Such a kind and warm experience. We will stop by again if we pass through again!

Waited 20 minutes for someone to take our order. No one eventually came so we went to the kiosk thing to place a order. It lagged and was a God awful experience on a computerized machine. Then when we finally were able to complete out order. Did not get a receipt or a order number. Took about another 15 mins before I seen a McDonald's employee. So we went to ask her a simple polite question about our order number and a older lady shhhhed us then told us that she doesn't have time for our concerns. Then walked away and rushed on a customer's order that placed a order well after we did. sounded like it was her family) then she calls our order number and looked at us like we were retarded or something like we knew what it was or something .. we finally asked her what was in the bag and she described the contents of our food and threw the bag at us with empty cups. Then we take the food back to our cars and continue our trip to west Virginia and then opened our bag and we ordered a mccrisp large combo and the number 8, 2 cheeseburgers no pickle, large. As we get our food. The fries were not even half full on both orders, the cheeseburgers were old, dry, caked with ketchup, and leathery. The chicken sandwich had a tiny little piece of chicken on the sandwich. Like a chicken strip on a bun. Burnt stringy. The worst experience I have ever had in a Mcdonald on the whole east coast. Will be calling corporate.

The attitude of the manager set the mood for the entire store. I thought she was a janitor as she blew by me with a mop to the extent that I said excuse you to her! No receipts were being printed, and it was almost 100% self-service. You can tell this location survives because there is almost nothing else here.