Mcdonald's - Lorain

#23 - Fast Food - Lorain, Sandwiches, Buttermilk Chicken Tenders

Mcdonald's

Mcdonald's
3.4 / 5 (438 reviews)

Menu

Here you will find the menu of Mcdonald's in Lorain. At the moment, there are 1 dishes and drinks on the menu.

The McDonald’s on Henderson Drive offers a mixed experience. While some customers praise the friendly, attentive staff—highlighting individuals like Robert and noting a clean and fast service—others are disappointed by inconsistent food quality, such as overly salty fries, missing ingredients, and incorrect orders. Long wait times, occasional staff attitude issues, and limited drink options also affect the experience. Nostalgic for its unique interior, some lament the loss of the original cozy atmosphere. Overall, despite some genuine efforts from young employees, this location struggles with maintaining consistent quality and service, leaving opinions decidedly divided among patrons.

Last update: 17.01.2026 from: Ebba

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★ 3.4 / 5 from 438 reviews

Was User at Mcdonald's a mag?
I went with a friend of mine to buy breakfast and the guy who was responsible for the breakfast was so beautiful and with a big smile on his face. the customer service. Thank you. Go on. View all feedback.

What Carlo Damico dislikes about Mcdonald's:
First off my fries were so salty I had to throw them out. I explained to them I can’t have any salt on my fries or my burger.My quarter pounder with cheese had no cheeseburger was falling apart. My kids could be done better than this.I knew I should of eaten at work at least it would of been hot a made the way it supposed to be View all feedback.

carlo-damico
06.02.2023

First off my fries were so salty I had to throw them out. I explained to them I can’t have any salt on my fries or my burger.My quarter pounder with cheese had no cheeseburger was falling apart. My kids could be done better than this.I knew I should of eaten at work at least it would of been hot a made the way it supposed to be

foconnell-3
06.02.2023

This mcdonald is one of the worst mcdonalds in lorain and it is sad because it is only 2 in the city. it is full of mentally handicapped people who are so incompetent, they cannot get a order right when it was their own order. McDonald’s has been falling in quality and customer service since the beginning of the Covid beginnings and the prices have increased. my opinion is that they should fire all on mcdonald's staff and rebuild many older people who care about what people think about them. these people have a attitude towards everyone in the drive-thru and have men waiting for an hour to give food and still wrong. I asked for a manager and he never came out. the only reason why this place even has a star of me is because I have not the ability to take stars away from them.

foconnell-3
06.02.2023

No soft drinks, not even iced tea, which the order-taker said (incorrectly) was made with carbonated water. Poor, McDonald's, very poor!!! Would give zero stars if I could.

obernier-rabbit19
01.05.2023

To date, the people I met who walk through the drive-thru with the mobile app were wonderful, but always a white friendly and polite and that is that I will assign a hard thing today

obernier-rabbit19
01.05.2023

My granddaughter loves McDonald's, so we decided to go there. The staff was very friendly, and the shawarmas and food were fantastic!

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