Kfc - Longview

Not a normal kfc, food is good and you get good service. Rare thing among kfc stores lately. read more Not a normal kfc, food is good and you get good service. Rare thing among kfc stores lately.

Terrible customer service skills on all employees part, even the manager. Sat at the register for at least 10 before anyone acknowledged me. Multiple workers ig... read more Terrible customer service skills on all employees part, even the manager. Sat at the register for at least 10 before anyone acknowledged me. Multiple workers ignoring the fact I was standing at the counter. While 2 employees were in dining room eating. Finally one of the ones eating we’re supposed to be the one taking the order. Didn’t get what I asked for so here comes another long wait to be waited on. Had to slap the counter and yell out while original girl that helped me went on eating. The only thing I got was poor service, ok food, and sorry attitudes…and no apologies Lords chicken I won’t stray again! ?? I left 1 star rating cuz I was forced to!

Food tasted great, but failed to give me exactly what I ordered on my chicken selection. Staff were customer friendly and dining room very clean and well kept.K... read more Food tasted great, but failed to give me exactly what I ordered on my chicken selection. Staff were customer friendly and dining room very clean and well kept.Kid-friendliness: There were food items on the menu for kids, especially between the ages of 3 to 12 years of age.Parking: Parking within the same area near facility.Wheelchair accessibility: Appears to be wheelchair assessable and spacious enough inside to accommodate customers who utilize wheelchairs.

Last night at about 6:30 pm me and my family tried to dine in at this location. I ordered 5 famous bowl combo for 7.99 each and 6 extra biscuits. The lady told... read more Last night at about 6:30 pm me and my family tried to dine in at this location. I ordered 5 famous bowl combo for 7.99 each and 6 extra biscuits. The lady told me that she doesn't know what I'm talking about the combo for 7.99. I'm reading the sign next tothe register to her that clearly reads famous bown with fries and a drink for 7.99. She told me she doesn't know anything aboutthat sign and will not be honoring the promotion because she has never heard of it. Apparently she doesn't know how to conductbusiness in a professional mannerism so I asked to speak with the manager. Mind u when he shows up to listen she has alreadyrang in my order the way she felt needed to be rang up. He starts asking me my order then told me my total is 69.99 for 5 mealsthat are 7.99 a piece. I said how can that be when that doesn't add up. He threw his hands up like he doesn't know. I'm not slowby no means but the employees here at this location are clearly not on an adult level. I wonder how they can run a business notknowing how to read and write. I let them keep their food and we left. Never in my life has someone told me they don't know whatI'm talking about when it's their picture of the food I was talking about. 69.99 for 5 meals lol ok kfc I see you

Mashed potatoes great, chicken tenders good, coleslaw good, choke legs and thighs not good seemed like they had not been cooked long enough-certainly we're not... read more Mashed potatoes great, chicken tenders good, coleslaw good, choke legs and thighs not good seemed like they had not been cooked long enough-certainly we're not crispy.