Subway - Longmont

The restaurant was clean, friendly, and welcoming. We appreciate Sara for her excellent service during our lunch! read more The restaurant was clean, friendly, and welcoming. We appreciate Sara for her excellent service during our lunch!

I went into the restaurant to get a sandwich. I waited at the counter for 10 minutes without being acknowledged. The staff seemed preoccupied with fulfilling on... read more I went into the restaurant to get a sandwich. I waited at the counter for 10 minutes without being acknowledged. The staff seemed preoccupied with fulfilling online orders. I eventually became too frustrated and left. It was disappointing to receive such poor service, even for a Subway restaurant.

I attempted to visit another nearby Subway location, but they informed me that ordering 5 subs for my family was considered a catering order and could not be fu... read more I attempted to visit another nearby Subway location, but they informed me that ordering 5 subs for my family was considered a catering order and could not be fulfilled. I decided to go to this location instead and I am so happy I did! The service here was excellent. The three staff members working were very friendly and had no problem making the 5 subs for us.

Straight up; overall was a 1 star and this is why if you wanna read on. Food was mid, I mean it's subway so it's aight. I really wanted to give it a 2 star lol... read more Straight up; overall was a 1 star and this is why if you wanna read on. Food was mid, I mean it's subway so it's aight. I really wanted to give it a 2 star lol but just can't because of the service. Now, I ordered ahead for pickup at 11:15 to beat the main lunch rush but ended up waiting until 12:30 I get that they got slammed with people in person and online BUT y'all can adapt. Start throwing out free chips for people waiting, comp the sandwich, give a free cookie or 2, make sure to pay attention to people's orders and communicate well with your team. It's only subway so whatever I guess, not too a big a deal and I was just happy to finally eat BUT DAYUM guys. Over an hour waiting.....just step it up dudes. Be better

Long wait, incompetent employees too busy to make food read more Long wait, incompetent employees too busy to make food