Sonic Drive-in - Longmont

I really enjoy ordering the classic fertilizer and a fun kids' meal, even as an adult! The Tater Darts are absolutely worth the visit by themselves. The happy hour from 2 PM to 4 PM, where you can get half-off drinks, is fantastic. Don't forget to tip the carhop; they truly deserve it!

I waited almost 10 minutes for someone to attend to me, despite there being only 2 other cars at the stand. I placed a beverage order with 3 small drinks, and 2 minutes later a staff member came to ask if we were waiting for something. We explained that we had just ordered drinks. After that, we waited even longer for our order to be prepared and for the chance to pay. Eventually, the staff member returned and asked us again what drinks we had ordered. At that point, we decided to cancel our order and leave. I can honestly say that I’ve never had such a poor experience at any Sonic location we've visited, even though we don't go very often. This was around 12:47 PM on a Sunday, and the place wasn’t busy at all. They could have at least acknowledged that there might have been mistakes with our order and that the service was slow.

The restaurant chain's website needs to improve its customer focus. My order didn't get transmitted to the local restaurant, so I missed out on the online discount and wasted time while they prepared my order on-site.

Waited 15+ minutes for food at the stall, when i saw every car in drive get their order in and food out. All i ordered was 2 footlongs and some tots. No longer a customer t this location.

Their staff members are sweet and friendly to the best of their capabilities, but the quality of drinks being made at any given time of day is terrible. Most recently, we ordered both a strawberry and a cherry limeade. It seemed as though the lime was expired and the drink was definitely “off” overall. We went back an hour or so later to see if they would remake it and they were so understanding and helpful when resolving the issue. The second time we came around was during a different shift, and the employee that kindly remade our drinks was efficient, attentive, and more sober than the worker from our earlier encounter at this drive-thru. It made up for the initial mishap that we tasted for sure :