Panera Bread - Longmont
Panera Bread
Description
Panera has garnered a mixed reputation among patrons, with some praising its delicious food and fresh ingredients, while others express frustration over inconsistent service and order fulfillment. Despite regular favorites like the broccoli cheddar soup and unique beverage options, issues such as slow service, incorrect orders, and unfriendly staff overshadow the overall experience. Many diners report positive interactions with certain employees who go above and beyond, highlighting the establishment's potential for good service. While some return for its cozy atmosphere and tasty offerings, others contemplate not revisiting due to recurring disappointments. Overall, Panera remains a hit-or-miss choice for many.
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The prices are high but the food and employees are great. Service: Dine in Food: 5 Service: 5 Atmosphere: 5
My kiddo loves the broccoli cheddar soup and chocolate croissants. (I do too. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
Over a month ago we did a take out order. My sandwich was fine, why wife’s was mostly bread. We live too far to drive back so my wife filed a complaint. The manager Samatha did email, then called us back promising a coupon in the mail for a replacement sandwich. After a couple of weeks we never get that coupon and emailed Samatha directly. Now over a month later there has been no response. Will not go back for take out (maybe not at all) as Samatha also told us she was trying to train her employees to be consistent, as that was a problem she stated to me directly. Our problem is the lack of follow through when something goes wrong. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 2 Service: 1
Order 2 bowls of soup one was chicken noodles, there were 6 noodles and no chicken. The soup was only carrots. The onion soup was disgusting, there were 5 croutons no cheese. They were 8.99 each and it was a cup not even a bowl. HORRIBLE. Meal type: Dinner Price per person: $20–30
My experience really sucked the employees were rude they were not helpful and they didnt put my soup bowl in the bag and then the soup they gave me was the wrong one!! The total was $62 i was shocked!!! Way over priced and the service sucks!!!!! We will never eat there again.. i called the manager and all he offered me was a FREE cookie for all the inconvenience..SERIOUSLY?!?!????!! They need to get new employees or retrain them with better customer srevice skills!!!!!!!! Food: 2 Service: 1 Atmosphere: 2 Service: Takeaway Meal type: Dinner Price per person: $30–50 Kid-friendliness: None Wheelchair accessibility: Not good
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