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Contribute Feedback What Paula E likes about Promenade Café At Renaissance Long Beach:
Loved it. Had a nice nights sleep in a great room with a nice view. Large tub which is always a bonus for me. Restaurants open! Masking required. Smoke free facility View all feedback.
What User doesn't like about Promenade Café At Renaissance Long Beach:
That was a very small buffet with a small selection of dishes. The food was average, nothing exciting. I would recommend going to a regular coffee shop instead of eating at the Promenade Cafe. View all feedback.
Not bad, but paying $28 for a buffet breakfast that offers the same items as the complimentary breakfast at other Marriotts feels overpriced. Save your money and head to The Breakfast Bar for better service and food.
The food was delicious and flavorful, but the service was somewhat lacking, and the menu options were limited.
If you're in a rush, it's best to avoid planning breakfast there.
Chill bar area for a quick drink and bite. Has TVs to catch up on the currents sports. The outside area has fire places and has a nice chill vibe.
Just stayed here on March 12th and had already paid for our room. When we get to the hotel they charge my card again for the hotel room. I wasn't aware, when I get to my room I noticed the charge. I asked about it, they informed me they had reversed it. I asked why they charged me again for the room? The answer I got was it's complicated. They also put a charge on my card for incidentals and parking. Which I understand,this is the norm. They let me know that the charge for the room would be reversed in about 5 days. I call its been over a week and the charge has not been removed. They had no one available to help me. They asked that I call back. I asked to speak with a manager. He told me it's out of his hands. I would need to speak with the account manager. Waiting on a call back.
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