Jack In The Box - Long Beach

The service at this restaurant is terrible, with the staff being extremely rude. I do not recommend going there.

This Jack in the Box location is the only one I've ever enjoyed. The food is top-notch, the staff is friendly and provides excellent service. The ladies who work here are the best, and their shakes are amazing.

I tried to go to the restaurant, but found that they were closed just as a car pulled up in front of me.

I place a order on the drive thru worth 60 dollars. Got home took the lid off my soda, cause I never use a straw. When I took of the lid first thing I see is bug(fly) dead on the ice. I called 3x no one answered. I go in to speak to the manager Elizabeth and she all mad about it doesn't apologize. Instead she says what do I want her to do? I asked for the corporates number and she doesn't give it to me after a few times asking her she goes in the back and give me the store number. I told her I didn't want the store number that I needed corporate number and she says no we can fix it. She offering free drink, I told her no I just had a bug I don't want nothing from here but the corporate number she finally gave up and gave it to me and told me to leave. I was respectful to her the whole time she was just being mean and rude . I will expect a follow up from the owner

The manager was rude!He was on his way out and doing the cash count at the drive through. I waited 17 mins for them to finish then finally fulfill my order.The indoor facility was closed for my early morning breakfast 630am. And the lady at the drive though didn't give me any sauce with my order after I had requested it.So I walked up to the door and it was locked. However, the manager Javier was coming out the door at the same time and I told him my issue, and asked if he could get me some sauce. He said oh sorry I'm off work now, you'll have to go back though the drive thru line. Which at this point was 7 cars long. I was already almost late for work having to wait 17 mins for my order. So I knocked on the front door to try and get someone's attention as I didn't have time to wait for 7 cars to get back though the drive l thru. I held up my receipt to the window and knocked. The lady behind the counter acknowledge me, then walked to the back of the facility. I then had to continue to knock louder untill the drive thru lady herd me. And finally came to the door. She went back inside got my requested sauce and brought it to me. Recognizing that I was the patren that had to wait 17 mins at the window she apologized. She did everything right. But the manager was a straight up jerk and has no idea what customer service is.