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Contribute Feedback What Michael William likes about Tim Hortons:
I absolutely love the newly renovated Tim Hortons location. The space is bright and open, and the service is fantastic. The staff are very friendly and attentive to customers, always willing to offer assistance. It's rare to find such welcoming traits in a restaurant these days. View all feedback.
What Heather Bouwens doesn't like about Tim Hortons:
I'm not familiar with Canadian donut terminology, so when I ordered a glazed donut at the drive-thru, I was surprised to receive an old-fashioned plain donut instead. I politely exchanged it for a glazed old-fashioned, but when I clarified that I wanted a yeast donut with glaze, the man behind the counter responded rudely, insisting that the correct donut was a "honey dip." I was taken aback by his attitude, as I was... View all feedback.
This was my first time visiting this location. Like most Tim Hortons, it was clean and the staff were very friendly. However, I did notice that they may need more training or experience. Today, I tried to reload my Tim Card using the Tim App and paying with cash. The cashier was unable to process this transaction and informed me that I could only reload my card by adding my credit card or bank debit card information to the Tim App. I explained that I have done this many times at other locations. In the end, I ended up paying for my order in cash.
I absolutely love the newly renovated Tim Hortons location. The space is bright and open, and the service is fantastic. The staff are very friendly and attentive to customers, always willing to offer assistance. It's rare to find such welcoming traits in a restaurant these days.
There was a fantastic young worker at the cash register. Unfortunately, they did not have any strawberry cream cheese at that particular location. We took a walk along a trail and found that the restaurant was a little further than we expected. It was nice to enjoy a cold drink from Tim Hortons after a refreshing nature walk.
Bright new look a great atmosphere. Staff are great!
This Tim Hortons branch is very clean and looks newer than others in London. They have a couple of different donuts that I don't see in other stores. Like a donut called Long John. It was creamy and very delicious. Staff and cashiers are very respectful, polite and welcoming. I go there because of their hospitality and professional manner towards customers. I got two salted caramel IceCaps and a Long John donut. Thanks
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