Quesada - London

My wife ordered dinner from this place over Skip the Dishes. The order was incomplete. Like no Burrito. Contacts the restaurant itself and got a lame excuse about not the hot sauce for the Burrito. They said they wanted to call us. I don't think so. Didn't offer to make it right. We had to jump through Hoops on the chat line of Skip the Dishes. You said they're processing a refund. We hope. I'll turn to the head office of this chain.

My food was terrible! I ordered a big chicken Burrito that was tasteless. I also had two fish tacos with dry tasteless “fish” and a spicy chicken taco on a hard shell. The hard shell was so stable that I could bend it. For all three tacos I had a hard time finding the meat and was disappointed that I wasn't done. The guacamole was brown and the chips were crushed and stabbed. Very disappointing.

Lettuce on salad was wilted and brown very unappetizing. Apparently the server dumped a whole bunch of hot water on top of the lettuce along with the black beans couldn 't be bothered to take 2 seconds to drain it, turning the whole thing into a slimy unappetizing mess, which I didn 't discover until I got home of course. The bottom of the container was literally swimming with water and I ended up throwing the whole thing in the garbage, after trying to pick out the slimy strings of shredded lettuce. To make it an ever worse experience, the cashier tried to charge me for the extra in my order which was the small container of salad dressing on the side. Really ... they charge extra for salad dressing on the salad?? One of the worst salads I 've ever had.

The food was on average. The service was hurried even though it wasn't busy. Very clean. The Burritos looked huge and I must have been the only person who had none. I'd try the plates next door.

Food was okay and the price was great. Everything was fresh, but the steak/ chicken looked really cheap. The service was a second time I visited in a week. They are so friendly and helpful!!