Kluck It - London
Kluck It
Description
This restaurant presents a blend of commendable flavors and frustrating service. While many diners praise the chicken dishes, particularly the crispy chicken tacos and flavorful tenders, there are frequent complaints about order accuracy and delivery delays. Customers have reported lengthy waits, often resulting in cold food despite high delivery fees. The ambiance has received positive remarks following recent renovations, adding to its charm. However, concerns regarding staff professionalism and adherence to health guidelines mar the experience. Overall, while the food may satisfy cravings, the service leaves much to be desired, leading to varied dining experiences.
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Disgusting, stranger. have you been breaking deep frit? nothing right. this location must be immediately shut off. avoid this place to all cost. even her burger was pathetic.
Used to order here previously on numerous occasions back before they had a store front and they were amazing. Recently craved their tenders and was extremely disappointed. The tenders were smaller than my pointer finger and the fries were cold.They got an extra two stars because of how great they were with product and service before. My expectations were clearly high considering my past experience and their current pricing which was a lot more than I expected (which is fine because inflation).Probably won’t be back again which is unfortunate.
Whether is 3 pm or 3 am, Shayma and her brother do fantastic work. The renovation they did is clean and inviting. Pleasant to deal with and they make a mean, moist yet crispy chicken taco topped with their special Kluck It sauce! The onion rings were to die for and their house made fire and ice sauce pairs perfectly. If you haven't tried this place yet, you MUST. Can't wait to go back! I hear there is a roof top patio that I must check out in the warmer weather.
This was our first visit to the restaurant, and the food was quite tasty with friendly staff. We tried the waffle chicken, which we would rate a 6 out of 10. The chicken could have been crispier, and the waffle could have been cooked a bit longer. We also had the buffalo chicken, which we would rate an 8 out of 10. The buffalo chicken was excellent, perfectly cooked. However, the prices were high for the meal.
This will be the last time I order from this restaurant. I have ordered for pick up and dine-in before, and my personal experience is that the food is alright but they always mess up the order and it takes forever to be ready. This last time I ordered through their website using DoorDash and it was a complete rip off. I had to pay over $8 in delivery and service fees, plus a mandatory tip of just over $6. The total came out to over $85 for a couple of sandwiches, strips, and fries. It took almost 1.5 hours to receive my order, and when it finally arrived, the food was cold and needed to be reheated. I don't understand why I paid so much for delivery if the food was going to arrive cold after such a long wait. I guess the only positive thing is that they got the last order technically correct.
Menu
Entrées
Burger
Chicken
Sauces
Sandwiches
FAQ
More information
QR-Code for the menu

