Tracks Records - London

After waiting 45 minutes for our food to arrive, even though the restaurant was completely empty, we inquired about the delay and were informed that our order had not even been placed because it was forgotten. Absolutely ridiculous.

I visited Tracks Records for the second time on a Sunday. The first visit was decent, with good food and quick service, although we experienced a delay due to a malfunctioning card machine. Overall, it was satisfactory. I had planned to celebrate my birthday there with my family, but we were not informed that no children were allowed after 8pm, so we were unable to enter. As a gesture of apology, they offered us a discount for our next visit. However, when I returned on Sunday, the experience was disappointing. The salt fish frittas did not contain any salt fish, the rum punch I ordered lacked rum and had to be corrected, and the jerk chicken spring rolls had a bone in them. The main course of jerk chicken and chips was average, with overcooked chips that were overly salty. Our table was set for 6 despite us being a party of 3, and most of the cutlery was dirty with dried food on them. Additionally, the water glasses provided were dirty as well.

The starters were nice but the mains weren't thats great. The chicken spring rolls were the best. The saltfish fritters could have done with some more saltfish flavour and the jerk prawns were ok. The jerk chicken and escovitch fish were no better than I've had in the local jerk restaurant. Overall very average.

Amazing food!!!! Love the service and ambiance. My favourite dish is the jerk pork!

Everything was great food is amazing! It was a Sunday night and the restaurant was quite empty and we still had to wait minutes for the and then we didn’t even finish eating yet but the waiter put the receipt front of us and said they’re closed. we found it strange as we just got the food mins before but we didn’t make an issue out of it as the food was still very good.