Reviews
Reviews from various websites
Dining area is very small, toilets are not of high standards, food is overpriced butter was served instead of buttercream; cakes were stale and dry; where were...
read moreWhile visiting London for the first time we knew we had to have Afternoon Tea. We chose The Brasserie for its proximity to Hyde Park and Kensington Palace, our...
read moreAmazing service from Najat, she was so friendly and attentive
When we arrived at for our booking, there was no one available to greet us. The afternoon tea area was tucked away in a corner behind what appeared to be the br...
read moreWe didn't feel The Brasserie offered much variety. We arrived to be told that the Asian menu wasn't available that day, leaving very limited menu choices especi...
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read moreThe Brasserie offers a mixed experience. While some guests praised the exceptional food, tea quality, and friendly staff during their delightful Afternoon Tea, others faced disappointments like long waiting times, uncomfortable seating conditions in a chilly conservatory, and miscommunication around Groupon vouchers. Despite these challenges, the attentive waiting staff and delicious, value-for-money food left a positive impression on diners, with the location near Hyde Park and Oxford Street being a bonus. With improvements in service timing, seating comfort, and voucher booking procedures, The Brasserie could become a top choice for those seeking a cozy dining experience near London's popular attractions.
My partner and I dined at this restaurant while staying at the Hotel for one night. The front of house staff were efficient and friendly, but the kitchen organi...
read moreOur evening got off to a rough start as our reservation was lost and the staff seemed unaware of our request for a top table. After some initial confusion, we w...
read moreThe food was frozen, the white wine was warm, and the service was terrible. I do not recommend dining at this restaurant.
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