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Contribute FeedbackPing Pong restaurant is known for its reliable food quality, but recent reviews indicate mixed experiences in terms of service. While some diners appreciated the apologetic and compensatory nature of the staff, others felt neglected and dissatisfied with the level of service. The restaurant's efficient food preparation and overall pleasant atmosphere were highlighted as positives, particularly for group gatherings. However, issues such as inconsistent service, slow response times, and lack of attention to detail were noted as areas that require improvement. Despite these criticisms, some guests still praised the restaurant for special occasions and the quality of their dishes.
Most of the food was good, but the Shanghai pork dumplings were not up to par
Genuinely fantastic, authentic food. Couldn’t fault it
Ping Pong food is always reliable. On this particular trip the waitress spilt drink all over my partner's jacket and clothes. She was very apologetic and we understood it was an accident. What was nice was that the restaurant was very apologetic and was forth coming with compensation via a reduction in the bill or offering us dessert on the house if we wanted. We were in a rush so didn't opt for the dessert but appreciated they offered to reduce the bill without us having to ask. Thanks again for your service
Great place for groups since the quality and quantity match the price. The atmosphere was laid back for a Saturday night. The Soho location is definitely more lively if you are looking for a dj and more upbeat diners
Great gluten free options and very friendly staff! The food was good, I do think some things did not taste as good for how much they charged
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