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Contribute FeedbackThe reviews for Madison restaurant are quite mixed. Some customers mentioned that the food was just okay, while others praised the quality and presentation of the dishes. The staff received a lot of criticism for being rude and dismissive, with several instances of incorrect orders and confusion over the menu. However, there were positive comments about the professionalism of the staff and the overall ambiance of the restaurant, especially the view of St. Paul's Cathedral from the outside terrace. Despite the mixed reviews, some customers were satisfied with their dining experience and expressed their intention to return.
Asked steak to be cooked at medium but came out rare! One staff member was rude, and not very helpful when asking for advice. Other than that was a fantastic visit.
Went for a business lunch. Probably wouldn 't choose again, it was confusing to find the entrance and no staff were present to help. Once I finally got out the lift at Madisons, there was no one at the desk to greet me, so I just wandered around to find the restaurant part. A woman wearing all black watched me approach the restaurant area but didn 't move or say anything so I assumed another customer. I got to the desk inside the restaurant saying I have a reservation, and her colleague called her over so she obviously worked there. She asked me if I had allergies, I said no but I am vegetarian. She stared at me and said well, that 's not an allergy is it? , very weird attitude. Would have been awkward if this had happened in front of my client but they were still lost trying to find the place. Views were good and our waiter was great, food was decent. Menus confusing as only option is for the two-course set menu for £45, individual dishes not priced. We only wanted one course, I asked price of the Rigatoni alla vodka £26) and he had to go check on the till. Why are there no a la carte menus? Potentially because the two courses for £45 is a bit of a scam. Nice view of St. Pauls, but service not great, food so-so, would only really go back for the location once you can find it)
Unpleasant employees. Decent food. Expensive wine. Disappointed that cash was not accepted, despite being legal currency.
The view and ambiance were fantastic. The food was delicious. It was the perfect atmosphere for my husband and I to celebrate our anniversary.
This was our first time here to celebrate our one-year anniversary, and we were warmly welcomed with amazing food. We were pleasantly surprised with a special anniversary plate that said "happy anniversary." The staff also patiently answered all of our questions, as it was our first time dining there. We will definitely be returning in the future.