Il Mascalzone - London
Il Mascalzone
Description
Mascalzone, a popular Italian restaurant, has received mixed reviews from customers. Some have complained about average food, poor service, and unhygienic menus. However, others have praised the generous portion sizes, authentic taste, and friendly staff. The restaurant seems to be a hit or miss depending on the visit, but overall, it has a loyal customer base that appreciates the quality of the food and service. If you're looking for a local Italian eatery with fresh ingredients and a touch above chain restaurants, Mascalzone might be worth a try.
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Probably the best Italian restaurant in London. Not only is the food authentic 1st class Italian, but so is the ambiance and service (which is rare in London)! Side salads are generous, unlike many restaurants. Tips are optional with no pressure. I would give six stars if I could. Suitable for customers of all types: individuals, couples, families, friends etc. Birthdays are given a special treat which all patrons can enjoy free of charge. Parking is available only a short walk away using JustPark. Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5
Disappointed following our recent visit to your restaurant on Father’s Day, which unfortunately fell short of the standard we’ve come to expect especially given how often we’ve chosen your venue to celebrate special occasions. When we arrived, we were directed to a table uncomfortably close to the toilet area. We politely asked to be seated elsewhere, as we didn’t feel it was appropriate for a celebratory meal. While this request was eventually accommodated, it felt like an unnecessary pushback at the outset. Shortly after, a staff member took our order, but the service was cold and lacked any warmth or professionalism no smile, no engagement, and a general lack of hospitality throughout. Things worsened when it came time to pay the bill. The receipt was poorly printed, making it impossible to clearly see the breakdown of our order. When we asked if it could be reprinted, the staff member refused, which was quite frustrating. In the end, we had to pay for items we couldn’t properly verify, including tap water and a service charge, which felt incredibly unfair considering the overall poor experience. What made this even more upsetting was that this visit was meant to be a treat for my father on his special day, and instead, it turned into a frustrating and disappointing outing one where he even felt compelled to raise the issue himself. Very upsetting for me as a daughter to have to let him down. Meal type: Lunch Price per person: £10–20 Food: 5 Service: 1 Atmosphere: 5
Feels like home in Italy! Mascalzone is such a wonderful Italian restaurant that truly makes me feel like I was born there. The space is comfortable and welcoming, perfect for a relaxed meal. The food is delicious — our favorites are the Ravioli Aurora and Pizza Quattro Stagioni, both always cooked to perfection. The staff, especially the girls, are very nice and attentive, which adds to the warm atmosphere. Prices are fair, and you absolutely have to try their amazing desserts! If you want authentic Italian flavors and a cozy vibe, Mascalzone is the place to be. Meal type: Dinner Price per person: £40–50 Food: 5 Service: 5 Atmosphere: 5
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