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Contribute FeedbackThe restaurant received mixed reviews from customers, with some complaining about slow service and cold food while others praised the delicious cocktails and snacks. The staff seemed overwhelmed and unprepared at times, with some customers feeling neglected. The atmosphere was a mix of high-end and tired, but the live band and friendly servers added to the overall experience. Despite some shortcomings, the cocktails were a highlight of the evening for many patrons.
Service was excellent but unfortunately the food was not. The meals were replaced but there was little improvement.
Service could have been more attentive and the food took a while to arrive.
Stunning place but service is hit and miss. Didn’t start well with them not having my Open Table booking and then having to constantly crane over our shoulders to get someone’s attention for drinks, to order, to get mains, to reorder drinks, to get the bill and so on. Recommend going for coffee rather than dinner…expectations are lower and you won’t be disappointed. Probably.
Great venue, service was amazing. The festive afternoon tea was so different.
Disappointed that we arrived for Valentines at 2030 and it took until 2200 to receive our meal. Staff were very apologetic and not their fault, but we are now returning to normal and blaming covid for lack of quality and service in a 5 star hotel is becoming weary especially as the prices to eat out these days has gone up. The waitress who served us was amazing and offered us some complimentary drinks which was welcomed. Reviews constantly highlight the wait time for service....come on Marriott up your game please!